PULSEX

Terms of Service

Effective Date: January 1, 2026

Program Name: PulseX

SMS Messaging Terms & Compliance

1. Program Name & Description

Program Name: PulseX

PulseX operates an SMS messaging program that sends service-related text messages to pest control business owners and operators who have explicitly opted in to receive communications. Messages are directly related to the services requested and include:

•  Appointment confirmations and scheduling reminders

•  Missed call follow-up and lead capture notifications

•  Service review requests

•  Customer support and account-related communications

•  Important service updates and operational notifications

2. Opt-In & Consent

You will only receive SMS messages from PulseX if you have provided explicit, informed consent. Consent to receive text messages is collected through the following method:

Verbal Consent via Phone: During a phone conversation with a PulseX representative, you are informed that PulseX communicates via text message. You are asked for explicit permission to send text messages to your mobile number. Your verbal agreement is recorded and documented as your opt-in consent. No messages are sent without your express verbal authorization.

By providing your consent, you agree to receive text messages from PulseX at the mobile number you provided. You understand that consent is not a condition of purchase or service, and you may opt out at any time.

3. Opt-Out / Cancellation Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the number from which you received messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from PulseX.

To rejoin: Contact us directly at 832-843-9926 or [email protected] to re-opt in, and we will resume sending SMS messages to you upon receiving your new consent.

4. Help & Support

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out to us directly:

Email: [email protected]

Phone: 832-843-9926

Hours: Monday – Friday, 9:00 AM – 5:00 PM CT

5. Carrier Liability Disclaimer

Carriers (including AT&T, T-Mobile, Verizon, and all other participating carriers) are not liable for delayed or undelivered messages.

6. Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service interactions and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

7. Supported Carriers

Our SMS program is compatible with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

8. Age Restriction

You must be 18 years of age or older to participate in our SMS messaging program.

9. Privacy Policy

For privacy-related inquiries and information on how we handle your data, please refer to our Privacy Policy at: pest.pulsexhq.com/privacy-policy

Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent is kept strictly confidential.

10. Compliance with Industry Standards

PulseX complies with all applicable laws and regulations regarding the use of SMS communications, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and the Cellular Telecommunications Industry Association (CTIA) Short Code Monitoring Handbook and Messaging Principles and Best Practices.

General Terms of Service

11. Acceptance of Terms

This website (the “Site”) is owned and operated by PulseX (“COMPANY,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from PulseX.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

12. Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of PulseX and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site.

Your License to Us

By posting or submitting any material to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

13. Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless PulseX, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

14. Online Commerce

Certain sections of the Site may allow you to purchase products and services or interact with third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these third-party products and services. Your participation in any dealings with third-party vendors is solely between you and the third party. PulseX shall not be responsible for any loss or damage incurred as a result of such dealings.

15. Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to comply with this obligation.

16. Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

17. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

18. Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

Contact Us

For any questions regarding these Terms of Service or our SMS policy, please contact us at:

Business Name: PulseX

Email: [email protected]

Phone: 832-843-9926

Website: pest.pulsexhq.com

By using our website and services, you consent to these Terms of Service.